- What categories and products are subjected to promotion?
The promotion covers all categories and products offered by our sellers from all countries, including offers with special prices and discounts.
- How to get the refund refund?
Provide us with the following information sent to contact@merxu.com:
- invoice issued by the seller
- transaction details (date of purchase, name of the seller)
- your bank account number
Please note that the same bank account number must be provided in the My account → Profiles → Company profile tab on merXu.com.
- When will I get the refund?
You will get the refund within 3 days after your request has been approved.
